top of page

FAQ

  • How do I know if I'm allergic to any of the ingredients in your teas?
    At Herbalology Tea Store, we take the safety and health of our customers very seriously. We understand that allergies are a serious concern for many people, and we want to make sure that you can consume our teas without any worries. To help you determine if you may be allergic to any of the ingredients in our teas, we recommend checking the list of ingredients on each product page before making a purchase. If you have any questions or concerns about specific ingredients, please feel free to contact us and we will be happy to assist you. Our Women's Health Tea contains raspberry leaf which isn't recommended for women in early pregnancy as it can induce an early labour or miscarriage. Nettle (another ingredient in our Women's Health Tea) could effect blood sugar levels in people with Diabetes. Additionally, we always recommend speaking with your healthcare provider if you have any concerns about allergies or other health conditions. They can provide you with personalized advice and guidance based on your individual needs and medical history. Please note that results may vary. Information and statements made are for educational purposes and are not intended to replace medical advice. Herbalology does not dispense medical advice or prescribe or diagnose illness. Our products are not intended to be a substitute for conventional medical service. Please see your general practitioner if you are unsure about the effects of the ingredients in our products or have a severe medical condition or health concern. Thank you for choosing Herbalology Tea Store, and we hope you enjoy our delicious and nutritious teas
  • How do I cancel my subscription?
    If you wish to cancel your subscription with Herbalology Tea Store, it's quick and easy. Simply log in to your account and click on the "Manage Subscriptions" option. From there, you can select the subscription you want to cancel and click on the "Cancel" button. You will receive an email confirmation once your subscription has been successfully cancelled. Please note that if you cancel after your next order has been processed, you will still receive that shipment, but no further orders will be placed. If you have any questions or concerns, please don't hesitate to contact our customer support team.
  • What symptoms does your Women's Health Tea help with?
    Our Women's Health Tea has many benefits due to the natural anti-inflammatory properties, anti-microbial and anti-oxidants in all the herbs we use. Our tea blend contains B group vitamins and vitamins C and E, as well as the minerals calcium, magnesium and zinc which play a crucial part in rejuvenating and replacing the bodies blood and iron during and after menstruating. Our tea helps with (But not limited to): Menstrual cramps (dysmenorrhea): Raspberry leaf and Nettle is believed to help alleviate menstrual cramps and discomfort during menstruation including flare ups caused by Endometriosis, Adenomyosis, PCOS and Fibroids. PMS (Premenstrual Syndrome) symptoms: It may assist in reducing symptoms associated with PMS, such as bloating, mood swings, and irritability. Menstrual irregularities: Raspberry leaf may help regulate irregular menstrual cycles especially in women with PCOS due to it's hormone balancing and anti inflammatory properties. Our tea is caffeine free and contains B group vitamins and vitamins C and E, as well as the minerals calcium, magnesium and zinc. Labour and childbirth: Raspberry leaf is often recommended to facilitate labour and make contractions more efficient, potentially reducing the duration of labour. Postpartum recovery: It might aid in the recovery process after childbirth by supporting the uterus and promoting healing. Joint pain and arthritis: It's believed that nettle can help reduce joint pain and inflammation associated with conditions like osteoarthritis. Urinary tract health: Nettle is considered a diuretic and may support urinary health by promoting urination and potentially aiding in the prevention of urinary tract infections. Anaemia: The high iron content in nettle leaves is thought to be helpful for individuals dealing with anaemia, potentially assisting in increasing red blood cell production. Hair and scalp health: Nettle is believed to help combat hair loss and promote hair growth. It's often used in hair care products for its potential benefits to the scalp. Digestive health: Nettle, chamomile and sage has some gastrointestinal benefits, potentially helping with issues like diarrhoea, constipation, bloating and digestive disorders. Menopausal symptoms: Sage tea is often used to alleviate hot flashes and night sweats associated with menopause. Sleep and relaxation: Chamomile is often used to promote relaxation and improve sleep quality due to its mild sedative effects. Cold symptoms: Chamomile tea is sometimes used to alleviate symptoms of the common cold, such as sore throat and congestion, due to its potential anti-inflammatory and antioxidant properties. Disclaimer: Please note that results may vary. Information and statements made are for educational purposes and are not intended to replace medical advice. Herbalology does not dispense medical advice or prescribe or diagnose illness. Our products are not intended to be a substitute for conventional medical service. Please see your general practitioner if you are unsure about the effects of the ingredients in our products or have a severe medical condition or health concern.
  • When will the Herbalology mugs be available?
    They will be available by February 2024. Pre-order yours now to avoid missing out as they will be limited.
  • Why do you not accept returns?
    At Herbalology Tea Store, we take pride in providing our customers with the highest quality tea products. However, due to the nature of our products and for health and safety reasons, we do not accept returns. Once our teas leave our facility, we cannot guarantee that they have been stored under the proper conditions to maintain their freshness and quality. Therefore, we cannot accept returns or exchanges on any of our tea products. We apologize for any inconvenience this may cause, but we stand behind the quality of our teas and are confident that you will love them as much as we do. If you have any concerns or questions about our products, please do not hesitate to contact us, and we will do our best to assist you.
  • When can I expect my delivery?
    If you have opted for our free standard delivery then you should expect your order within 3-5 days. If you would like to receive your product sooner then please choose our 'Next Day Delivery' option. Please note, all orders must be made on a weekday by 12pm to be received the following day.
  • I love what you guys are doing! How can I become a Herbalology ambassador?
    Thank you for your interest in becoming a Herbalology ambassador! We appreciate your support for our online tea store. To become an ambassador or collaborate with us, please email us at herbalology.store@gmail.com with your full name, contact information, and a brief description of why you would like to represent our brand. Alternatively, you can use our contact form. Our team will review your application and get back to you as soon as possible. As a Herbalology ambassador, you will receive exclusive discounts, early access to new products, and opportunities to collaborate with us on future projects. We look forward to hearing from you!
bottom of page